Effective Date: August 4, 2026
Siddhchakra Steels Pvt. Ltd. (“Company”, “we”, “our”, or “us”) values your privacy and is committed to protecting the personal information you share with us through our website and communication channels, including WhatsApp.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us for our products and services.
Information We Collect
We may collect the following information:
- Name
- Company Name
- Email Address
- Phone Number
- WhatsApp Number
- City/Country
- Product Enquiry Details
- Any information you voluntarily submit through our contact forms or WhatsApp conversations
We may also collect certain technical information automatically, such as:
- IP Address
- Browser Type
- Device Information
- Pages Visited
- Date & Time of Visit
- Cookies and Analytics Data
How We Use Your Information
We use the information you provide to:
- Respond to your enquiries.
- Provide quotations and product information.
- Process business communications.
- Offer customer support.
- Improve our website and services.
- Send updates regarding our products and services (only where permitted).
- Communicate with you through WhatsApp, phone calls, or email regarding your enquiry.
WhatsApp Communication
If you contact us through WhatsApp or choose to receive updates via WhatsApp:
- We may use your mobile number solely for business communication.
- Messages may include quotation details, order updates, product information, or customer support.
- We do not sell or share your WhatsApp number with third parties for marketing purposes.
- WhatsApp communication is subject to WhatsApp’s own Privacy Policy.
Cookies
Our website may use cookies and similar technologies to:
- Improve website performance
- Analyze visitor traffic
- Remember user preferences
- Enhance browsing experience
You may disable cookies through your browser settings.
Sharing of Information
We do not sell, rent, or trade your personal information.
We may share information only:
- With trusted service providers who assist us in operating our business.
- When required by applicable law.
- To protect our legal rights.
Data Security
We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, alteration, disclosure, or destruction.
However, no internet transmission is completely secure, and therefore we cannot guarantee absolute security.
Data Retention
We retain personal information only for as long as necessary to:
- Fulfil your enquiry.
- Maintain business records.
- Comply with legal obligations.
Your Rights
You may request to:
- Access your personal information.
- Correct inaccurate information.
- Delete your personal information (subject to legal obligations).
- Withdraw consent for future communications.
To exercise these rights, please contact us using the details below.
Third-Party Services
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external websites.
Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated Effective Date.
Contact Us
If you have any questions regarding this Privacy Policy or your personal information, please contact:
Siddhchakra Steels Pvt. Ltd.
Survey No. 391, Plot No. 127/1/A, Near Kewal Kanta, Ajod Dairy Road, Rakhial, Ahmedabad – 380023, Gujarat, India
Phone: +91 90990 16431 / +91 98250 16431
Email: info@siddhchakrasteels.com